Case Studies

Real businesses. Real results.

Real Estate

Real Estate Automation: Property Leads to Site Visits on Autopilot

High lead volume from portals (99acres, MagicBricks, Meta) overwhelmed sales; >40% leads were never called within 24 hours.

<2 min
Lead response time
4x
Site-visit conversion
-38%
CPL reduction
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Education

School Admissions: WhatsApp + ERP Funnel

Admission enquiries spread across phone, email, walk-ins; counsellors had no unified pipeline; parents dropped off after first call.

2.7x
Admission conversion
3x
Counsellor productivity
+28
Parent NPS
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Healthcare

Multi-Specialty Clinic: WhatsApp Appointments & Recall Automation

Receptionists handled 600+ daily calls for appointments; no-show rate was 22%; lab-report delivery was manual and slow.

22% → 7%
No-show rate
-65%
Reception call volume
+18%
Recall revenue
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Manufacturing

Manufacturing ERP: BOM, Production & Dealer Automation

Disconnected production, inventory, and dealer-order systems caused stock-outs and 6-day order cycles.

6d → 36h
Order cycle
-22%
Inventory cost
+31
Dealer NPS
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Retail

Multi-Outlet Retail: POS, CRM & WhatsApp Loyalty

Six-store retail brand had no unified customer view; repeat-purchase rate plateaued at 18%; promotional SMS ROI was negative.

18% → 34%
Repeat purchase
7.4x
WA campaign ROI
-60%
SMS spend
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Hospitality

Boutique Resort: Bookings, Concierge & Review Automation

Direct bookings were <10% of revenue; manual concierge requests on phone; review-collection ad-hoc.

10% → 29%
Direct bookings
+24%
Ancillary revenue
4x
Review volume
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NGO

NGO: Donor CRM, Recurring Donations & 80G Automation

Donor data scattered across spreadsheets; 80G receipts issued manually; recurring donation drop-off >50%.

47% → 78%
Recurring retention
-90%
Receipt admin
2.1x
Donor LTV
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Franchise

Franchise Network: Territory Lead Routing & Outlet CRM

42 outlets across 9 states; leads from central marketing were routed manually; outlet performance opaque.

3.1x
Lead-to-visit
-94%
Territory disputes
Real-time
Outlet visibility
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Construction

Construction ERP: Projects, Vendors & Site Updates

Site progress, vendor payments, and BOQ tracking lived in Excel; stakeholders chased updates over phone.

-27%
Project delay
14d → 3d
Vendor reconciliation
+34
Stakeholder NPS
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Logistics

Logistics 3PL: Dispatch, Tracking & WhatsApp Customer Updates

B2B customers called daily for shipment ETAs; dispatch planning was whiteboard-based; driver SOPs paper-based.

-71%
Support tickets
82% → 96%
On-time delivery
-55%
Dispatch time
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